Michael Sharp Posted February 23, 2021 Share Posted February 23, 2021 Apologies, didn't know where to camp this request. I'm having difficulty getting the Azure SSO to work and wondered if you could help please? Have followed the guide as per: https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/hornbill-tutorial#configure-azure-ad-single-sign-on Have used the Test single sign on in Azure which appears to work successfully (perhaps a cached authentication though), however getting an error on all other devices when trying to access https://live.hornbill.com/OURDOMAIN as below: Please can you help? Thanks, Mike. Link to comment Share on other sites More sharing options...
Michael Sharp Posted February 23, 2021 Author Share Posted February 23, 2021 Also to add to this, I have MFA enabled if that makes a difference Link to comment Share on other sites More sharing options...
Michael Sharp Posted February 23, 2021 Author Share Posted February 23, 2021 So after further testing, my issue seems to be that the login ID does not match the Microsoft login username. How can I service the transition to Azure SSO for my hundreds of users if this needs to be adjusted to match each one??? Looping in @Bob Dickinson who is usually very helpful, sorry Regards, Mike. Link to comment Share on other sites More sharing options...
Bob Dickinson Posted February 23, 2021 Share Posted February 23, 2021 Hi @Michael Sharp Just to confirm - this is the first time you are trying to set up SSO? I.e this hasn’t been working for you previously and has suddenly stopped working? If that’s the case, then I can give you some pointers as part of our next session - I need to book this in with you to discuss the usage of the most up-to-date SLA functionality, so I will contact you personally in the morning to find a time for this. You are exactly right, the solution is likely to utilise the Login ID of your users - we can discuss you set up further on our call. Thanks Bob Link to comment Share on other sites More sharing options...
Michael Sharp Posted February 23, 2021 Author Share Posted February 23, 2021 @Bob Dickinson thanks for picking this up, appreciate your time. ADFS is currently based on-premise for us (working fine) however is a single point of failure for a growing number of applications now (we don't have a clustered service). Also this requires a further manual login when using SSO outside the network perimeter which has caused issues for what is very much now a remote workforce. I'm exploring the use of Azure SSO as a more robust/resilient solution which can also enable us to further secure the systems that this authenticates too. Will drop you my mobile in a DM which will be the best number to get me on. Regards and thanks, Mike. Link to comment Share on other sites More sharing options...
Michael Sharp Posted February 25, 2021 Author Share Posted February 25, 2021 Resolved by LDAP import populating the LoginID with UserPrincipalName Link to comment Share on other sites More sharing options...
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