Adrian Simpkins Posted February 22, 2021 Share Posted February 22, 2021 Hi All Myself and one other User are getting an error message today: 'Authorization failure: You are allocated rights to com.hornbill.projectmanager' application but your organizations subscription level for this application has been reached. please contact your system administrator' I have raised it as Support ticket, but unsure if anyone else seeing the same? Thanks! Link to comment Share on other sites More sharing options...
Victor Posted February 22, 2021 Share Posted February 22, 2021 @Adrian Simpkins it should work now. 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted February 22, 2021 Author Share Posted February 22, 2021 All working aok Victor, many thanks as always Link to comment Share on other sites More sharing options...
nasimg Posted February 22, 2021 Share Posted February 22, 2021 I've seen this happen when you have a project manager role (eg. Project User) but not an application subscription for Project Manager, although I think it shouldn't stop you using the other hornbill apps (eg. Service Manager) this is the error you get. Removing the role or adding more application subs fixes this. 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted February 22, 2021 Author Share Posted February 22, 2021 Thanks Nasim, The penny dropped after I posted this here, and the roles are now all removed so working again as expected Thank you ! Link to comment Share on other sites More sharing options...
nasimg Posted February 22, 2021 Share Posted February 22, 2021 @Adrian Simpkins glad to see it wasn't just me having this issue 1 Link to comment Share on other sites More sharing options...
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