No Tasks are displayed in any project

[Nikolaj]

Hi @AlexTumber we cannot see any Tasks in the projects any more.

Thanks and regards

Nikolaj

[Nikolaj]

[AlexTumber]

@Nikolaj looks like an issue with last night's update. I'll investigate with our support team.

Alex

[Nikolaj]

Hi @AlexTumber Ok thank you. Please let me know if you find the problem.

best regards

Nikolaj

[AlexTumber]

@Nikolaj if you are using chrome, can you try the following:

Open the browser dev tools (press f12), then click and hold the browser refresh button and select the bottom option to empty cache and hard reload.



Let me know if that fixes it.

Alex

[Nikolaj]

@AlexTumberthank you for your support, yes it works now.

So i can have a look to the new features in pm :-)

best regards

Nikolaj

[AlexTumber]

@Nikolaj great to hear that's fixed the issue.

Hopefully you'll find the updated wiki useful:

https://wiki.hornbill.com/index.php?title=Project_Manager

Also, i've outlined a few of the noticeable new features here:
 

Alex

[Nikolaj]

@AlexTumber when i create a new project with our template i cannot see the Business Process anymore is this correct?

thanks

Nikolaj

[Nikolaj]

@AlexTumber I have also problems to create new tasks and a user of my Team can also not create tasks any more we get an error like this. So this happen in new projects after the update was created and in old ones.

Do you have any idea?

thanks and regards

Nikolaj

[Nikolaj]

@AlexTumber I found out that this happens only if you click on add more details

[AlexTumber]

@Nikolaj we're currently investigating a couple of issues that are being reported. It seems there was a problem in updating project template tasks. If you go into your project template and check the tasks tab, can you see the status of each task? If not, open up each one and click 'Update'. That should set the status correctly.

I've not heard of a business process not firing from a project template - I'll ask the team to look at that one. 

Likewise with the new tasks - when you create them with more details are you specifying an assignee?

Alex

[Nikolaj]

@AlexTumber  Likewise with the new tasks - when you create them with more details are you specifying an assignee? Yes and No both is not working.

[Nikolaj]

@AlexTumber we're currently investigating a couple of issues that are being reported. It seems there was a problem in updating project template tasks. If you go into your project template and check the tasks tab, can you see the status of each task? If not, open up each one and click 'Update'. That should set the status correctly. 

Yes this was the case by us. after the update the status was correct and now i can also see the business Process in the project again. But still i have trouble to add new tasks when i click on add more details this is not working. And by the way where i can change the status of a Task now?

Thanks

Nikolaj

[AlexTumber]

@Nikolaj if a task is created without an assignee/owner and is less than 100 progress it will be created as In Planning. If it has an assignee/owner and less than 100 progress it shows as Assigned. Once it reaches 100 progress or is specifically completed by a stakeholder then it shows as completed. There is no way to manually change the status.

Alex

[Nikolaj]

@AlexTumberOk thanks for the explanation. make sense to me. But can you also have a look why we cannot create a task when you like to add more details. Thanks and regards

Nikolaj

[AlexTumber]

@Nikolaj yes the team are investigating this now. I will post back when I have an update.
 

Alex