Alisha Posted February 18, 2021 Share Posted February 18, 2021 Hello, We love the custom buttons and would like to use them more. However, we have found that the 'Show Button If' criteria is only relevant to what's on the request. For example, we want the button to show for anyone who is part of the IT Service Desk team. When we put the criteria in, it only shows the button if the request is assigned to the IT Service Desk team. Please could we request this as an enhancement, or is there another way to have the buttons appear based on the user who is logged in rather than the information on the request? Many thanks, Alisha 1 Link to comment Share on other sites More sharing options...
Deen Posted February 18, 2021 Share Posted February 18, 2021 @Alisha Don't think this would be possible with the current setup so I'll tag it as an enhancement. 1 Link to comment Share on other sites More sharing options...
Alisha Posted June 4, 2021 Author Share Posted June 4, 2021 Thanks @Deen, do you know if there's been any progress on this? It would be really useful to be able to restrict the Custom Buttons based on User Role. Link to comment Share on other sites More sharing options...
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