Jump to content

"Requests->Request Resolve Time" is blank on reports.


Mark (ESC)
 Share

Recommended Posts

Hi @Mark (ESC)

These values are automatically populated when you mark the response/resolve timers when using service levels.  So provided you have a response and/or fix timer in use against a request, when the timer is marked as complete it should store a value here.

Hope that helps,

Dave.

  • Thanks 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...