AlexOnTheHill Posted February 10, 2021 Share Posted February 10, 2021 Hello, Apologies for the knowledge gap here, I am working on developing our Self Service Portal and would like to change the link we currently use for an internally hosted user guide to one available outside our Microsoft tenant. I have uploaded a document, added it to a library and ensured that the Library is visible to all internal users and external ones however when I log in with a test external account I am unable to view the document. The test account currently only has the Basic User Role and the Self Service User role. Is there something I have missed? The library has been shared with our organisation and a team created with users who sign with a login rather than single sign on. I'm sure I'm missing something fundamental, can you advise? Document: https://live.hornbill.com/[instance]/docmanager/document/view/DOC20210200000006 Link to comment Share on other sites More sharing options...
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