Email Template Filter

[Guest Paul Alexander]

This is a part of this request: 

 

 

We could really do with an email template filter in our requests please....with so many teams and so many different CI's we use a LOT of email templates, and scrolling through them is a nightmare!

(that's just the 'a's'!)

 

So could the option of an email filter be considered please?

 

thanks

 

Paul

Edited February 9, 2021 by Victor
Personal data included in screenshot

[HHH]

+1

[Martyn Houghton]

+1 for us as well.

[Steven Boardman]

Hi @Paul Alexander @Martyn Houghton @HHH we do have a story for this, and it has some customer support already (including yourselves from other forum discussions on this topic).   As soon as this is scheduled we will come back and update this post.  

[Martyn Houghton]

@Steven Boardman

Thanks for the update.

Cheers

Martyn

[HGrigsby]

+1 for us too please

thanks

Helen

[Steven Boardman]

@HGrigsby i've added you to the story as well thanks

[Mikhail WiltsC]

Hello,

+1 thanks

I was looking for option to hide system emails also - not sure if this will have same result.

1st post : - )

[Guest Paul Alexander]

On 2/12/2021 at 3:08 PM, Steven Boardman said:

we do have a story for this, and it has some customer support already (including yourselves from other forum discussions on this topic).   As soon as this is scheduled we will come back and update this post.  

Hi @Steven Boardman

has there been any movement on getting a filter for the email template list please? We're trying to update some templates and it's painful having to scroll through our massive list every time!

 

thanks

 

[Steven Boardman]

@Paul Alexander not that i am aware of i'm afraid.  I'll nudge the dev team and if any movement they'll post an update back here.

[will.good]

+1

[Guest Paul Alexander]

No idea when this happened, but it looks like there IS now a filter on the email list:

 

 

 

Thanks Hornbill peeps.....

[samwoo]

I see it too! Brilliant!

[will.good]

Not sure if this was considered as part of the change.

We would like a solution for hiding/deleting the standard Hornbill email templates. We have our own email templates put in and don't need/use any of the standard Hornbill ones.

The option to remove would be immensely helpful so that people aren't able to select the wrong one by accident etc..