HHH Posted February 8, 2021 Share Posted February 8, 2021 Is there a waay to make custom fields added to the details form visible to the customer in the customer portal. Preferrably on a field by field way and not all or nothing 1 Link to comment Share on other sites More sharing options...
James Ainsworth Posted February 8, 2021 Share Posted February 8, 2021 Hi HHH, Thanks for your post. Not at the moment. I will have a look to see if there is anything in our backlog for this. I would always be interested to know what types of fields that you are looking to add. This can help with planning features. It might be that the types of fields that you want to add are things that could be added by default. Regards, James Link to comment Share on other sites More sharing options...
HHH Posted February 10, 2021 Author Share Posted February 10, 2021 @James Ainsworth We have added a custom field for "Agreed completion date" which would be nice to be able to display to the customer (external contact in customer portal). So my idea would be a switch in the custom field handler, "show in portal" for any custom fields added. I am not really interested in having any specific fields show as default but more having them configurable. Link to comment Share on other sites More sharing options...
AmyW Posted February 10, 2021 Share Posted February 10, 2021 We were wondering if you could create a custom button in the portal where a customer can "escalate" a request and it notifies us that they have done this so we can ring them to discuss further Link to comment Share on other sites More sharing options...
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