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Ability to control view permissions of self service pages based on user organisation


AlexOnTheHill
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Hello,

We have encountered an issue where adding external users to Hornbill as basic users potentially leads to those external users being able to see internal notices on the platform as well as links to internal documents

It is not practical for us to go down the external customer portal route for these users as we have a shared instance and both areas sharing the instance want all customers to be able to see just their own services.

We had explored the option of adding external parties as basic users and adding them to a specific company but cannot use that information to control what they see on the self service portal.

Is this functionality something that can be added?

If this functionality already exists in some fashion please advise.

Many thanks

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Hi @AlexOnTheHill

I understand some decisions have been made on your instance which may impact the content of the Employee portal on your Home Page. A session is required to discuss the options available to you. 

 

 

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