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Outcome Based On Expiry


Jamie Talbot

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Hi,

 

I was just wondering if there is a way to use a decision that has a different outcome based whether the previous node has expired or not.

An example of this is in the image below I have set a Hornbill Automation to wait for a request email, if a request email is received within the expiry time I would like to proceed down the BPM flow as normal. However, if the time expires before receiving a request email I would like to send a chaser email.

image.png.97eed49ec644dcec38dfe9b9e4d7d73b.png

I believe this is possible through a decision node through the setting shown below but I am not to sure what to set these to, if anyone has an idea of how to do this it would be much appreciated.

image.png.38087f43c8bb27b782472e32e9189e2d.png

 

Best Regards

Jamie

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