Outcome Based On Expiry

[Jamie Talbot]

Hi,

 

I was just wondering if there is a way to use a decision that has a different outcome based whether the previous node has expired or not.

An example of this is in the image below I have set a Hornbill Automation to wait for a request email, if a request email is received within the expiry time I would like to proceed down the BPM flow as normal. However, if the time expires before receiving a request email I would like to send a chaser email.

I believe this is possible through a decision node through the setting shown below but I am not to sure what to set these to, if anyone has an idea of how to do this it would be much appreciated.

 

Best Regards

Jamie

[ArmandoDM]

Hi @Jamie Talbot

the value Stage Expired will be set to true/false , you may use these values in your decision node.

Regards

Armando

[Jamie Talbot]

Hi @ArmandoDM ,

 

Thank you for your reply.

 

I have tried setting the decision nodes base on your response. However, this does not seem to work for me.

 

The below image shows what I am doing, do this seem correct?

 

Best Regards

Jamie

[ArmandoDM]

@Jamie Talbot

yes it seems correct.

Make sure that the suspend node is put just before the decision node in your BPM process