HHH Posted February 3, 2021 Share Posted February 3, 2021 Is the My Service Manager tab in the success portal an implementation of release tickets in the Customer Portal? Our management are expressing an interest in setting something similar up for some of our services. Link to comment Share on other sites More sharing options...
Victor Posted February 8, 2021 Share Posted February 8, 2021 @HHH are you talking about the "Coming Soon" tab? Link to comment Share on other sites More sharing options...
HHH Posted February 8, 2021 Author Share Posted February 8, 2021 @VictorYes, that's the one. Link to comment Share on other sites More sharing options...
Victor Posted February 8, 2021 Share Posted February 8, 2021 @HHH I'm afraid that is a customisation that allows pulling data from a board and displaying it there... we didn't get the chance to make this into permanent functionality yet 1 Link to comment Share on other sites More sharing options...
samwoo Posted February 8, 2021 Share Posted February 8, 2021 this would be good for the Employee Portal too, to allow visibility of service-wide IT projects for our internal customers (at a high level) +1 if there is a story for this Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now