Daniel Posted February 3, 2021 Share Posted February 3, 2021 Hi All, is anyone having problems with linking requests? I am getting "No results found" message. The request number is correct. thanks Daniel Link to comment Share on other sites More sharing options...
JonNutt Posted February 3, 2021 Share Posted February 3, 2021 I'm seeing search failures in my searches too. Although I'm able to work around my specific issues, it's probable that it won't work in your situation. Link to comment Share on other sites More sharing options...
Mark Shutt Posted February 3, 2021 Share Posted February 3, 2021 Not seeing issues with outbound emails, but we're experiencing issues with search functionality this morning - searching for requests gives the continuous Hornbill wheel. Anyone seeing this? Link to comment Share on other sites More sharing options...
Victor Posted February 3, 2021 Share Posted February 3, 2021 @Mark Shutt we moved your reply from the email issues topic to this one as it is relevant. 1 Link to comment Share on other sites More sharing options...
Victor Posted February 3, 2021 Share Posted February 3, 2021 @samwoo @JonNutt @Mark Shutt I will have to raise a support request (severe) for you guys as I need to look at a few thing to understand what is happening. @Daniel - I will come back with more info as soon as possible. Please bear with me. Link to comment Share on other sites More sharing options...
samwoo Posted February 3, 2021 Share Posted February 3, 2021 thanks @Victor, and thanks @JonNutt for reporting this for us promptly Link to comment Share on other sites More sharing options...
Victor Posted February 3, 2021 Share Posted February 3, 2021 @Daniel @samwoo @JonNutt @Mark Shutt Can you please navigate in admin tool: Home - System - Settings - Advanced. Look for this setting: experimental.elasticsearch.enable It this is enables and looking like this: Please disable it (turn it off) at your earliest convenience. Let me know once this is done, if this resolves the search issue. Link to comment Share on other sites More sharing options...
Daniel Posted February 3, 2021 Author Share Posted February 3, 2021 @Victor, It worked for me - thank you! Daniel 1 Link to comment Share on other sites More sharing options...
samwoo Posted February 3, 2021 Share Posted February 3, 2021 Hi @Victor, I have disabled the setting and carried out a search, and finally received results. Other colleagues have checked, and the search is working fine now. Was there something in last night's ESP update that conflicted with this setting? Cheers for promptly providing a solution. Thanks, Samuel 1 Link to comment Share on other sites More sharing options...
Victor Posted February 3, 2021 Share Posted February 3, 2021 1 minute ago, samwoo said: Was there something in last night's ESP update that conflicted with this setting? Yes. But is an experimental setting so this kind of issues are not totally unexpected... Link to comment Share on other sites More sharing options...
Mark Shutt Posted February 3, 2021 Share Posted February 3, 2021 Works for us too after disabling experimental.elasticsearch . Do we lose any functionality or search capability by having this disabled? thanks 1 Link to comment Share on other sites More sharing options...
samwoo Posted February 3, 2021 Share Posted February 3, 2021 7 minutes ago, Victor said: Yes. But is an experimental setting so this kind of issues are not totally unexpected... Thanks, yeah, I wondered when it was turned on as I recognise that setting from a while ago - just a shame that there is no audit trail for any of the settings (that I can see). Link to comment Share on other sites More sharing options...
Victor Posted February 3, 2021 Share Posted February 3, 2021 1 minute ago, Mark Shutt said: Do we lose any functionality or search capability by having this disabled? No, searching should be working as usual. 1 Link to comment Share on other sites More sharing options...
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