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"Raise New" functionality has changed after PCF and BPM edits


Daniella R. Goral
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Hi @Daniella R. Goral

The above suggests the default progressive capture associated with the raise new incident is set to inactive.

Please locate the default progressive capture  and ensure it is set to active state. 

In the example below, my default progressive capture for New Incidents is new incident catalog item flow

image.png.635f3890afbea87bb36ac21f23cffa31.png

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