AlexOnTheHill Posted February 1, 2021 Share Posted February 1, 2021 Hello, We have noticed some of the calls logged by users are not populating any call details and this is due to summaries over 250 characters. I understand that the maximum length is 250 characters so have implemented a regex to prevent long summaries from causing this problem. Given the limitations of 250 characters would it also be possible to put a character limit on the summary field? Also, if the summary is over 250 characters why does the description also fail to populate from the progressive capture, even if the description is just one word? I would add that this problem only happens when the summary exceeds the 250 character limit, 250 characters or less do not cause the problem. Link to comment Share on other sites More sharing options...
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