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We have been experiencing " 'indexOf' of undefined" error when we log service requests. Could this be due to the update?


RIaz Ashruf
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We have been experiencing " 'indexOf' of undefined" error when we log service requests. Could this be due to the update?

It started today.

I have also attached an image for the error "failed to log request" and although a new Sr is logged, there is no data captured.

Please could someone shed some light on this. 

 

hornbillerror1.jpg

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@RIaz Ashruf there were no Service Manager update today. I don't see how the Admin build update (deployed today) would have any effect on requests functionality. Is there any more info apart from the "Failed to Log request" screenshot? You mentioned "'indexOf' of undefined" error, where is that happening?

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