Jump to content

Unlinking asset from tickets/assets


Philip Hanlon

Recommended Posts

Hi 

We rebuilt our windows 7 laptops/desktops as window 10 machines 2 years ago and this caused duplication of assets when we did our initial import. I am now trying to strip the windows 7 assets out of Hornbill (around 4000 assets) I've been advised that i need to manually deleted these(click+Shift+click) in batches of 50 (max).

The problem im now facing is that the majority of these assets are linked to SR/IN etc and so I'm having to unlink these. We are not concerned with the fact the assets will no longer be linked but its there a way to override this linked error to mass delete or is there a way to mass unlink the assets.

 

image.thumb.png.3a136fbaa61180e9c79897ae85ba9082.png

 

Cheers

 

Philip

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...