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Unlinking asset from tickets/assets

Philip Hanlon

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We rebuilt our windows 7 laptops/desktops as window 10 machines 2 years ago and this caused duplication of assets when we did our initial import. I am now trying to strip the windows 7 assets out of Hornbill (around 4000 assets) I've been advised that i need to manually deleted these(click+Shift+click) in batches of 50 (max).

The problem im now facing is that the majority of these assets are linked to SR/IN etc and so I'm having to unlink these. We are not concerned with the fact the assets will no longer be linked but its there a way to override this linked error to mass delete or is there a way to mass unlink the assets.







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