Alisha Posted January 26, 2021 Posted January 26, 2021 Hello, We have used a custom field on the View Details Form for Customer Chases. When we use this field on the request, it puts an update on the Timeline saying 'Request details updated'. I know we can go into the Timeline entry and 'View changes', however, it would be handy to see this on the Timeline at a glance. Please could this be raised as an enhancement for any custom field that we use? Many thanks, Alisha 1
Deen Posted January 27, 2021 Posted January 27, 2021 @Alisha I can see how having the change in the timeline could be useful. I've tagged it as an enhancement. 1
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