Alisha Posted January 26, 2021 Share Posted January 26, 2021 Hello, We have used a custom field on the View Details Form for Customer Chases. When we use this field on the request, it puts an update on the Timeline saying 'Request details updated'. I know we can go into the Timeline entry and 'View changes', however, it would be handy to see this on the Timeline at a glance. Please could this be raised as an enhancement for any custom field that we use? Many thanks, Alisha 1 Link to comment Share on other sites More sharing options...
Deen Posted January 27, 2021 Share Posted January 27, 2021 @Alisha I can see how having the change in the timeline could be useful. I've tagged it as an enhancement. 1 Link to comment Share on other sites More sharing options...
Alisha Posted January 28, 2021 Author Share Posted January 28, 2021 That's very helpful, thank you Deen. Link to comment Share on other sites More sharing options...
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