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Posted

Hello

 

It has come to our attention that some assets have been deleted.  How can these be retrieved?  I have looked back through other asset topics.  Once suggests running a report using the Audit table, which I am unable to find. 

Regards

Angela

Posted

@AKetteringham check h_sys_audit_trail table. Filter on h_table = 'h_cmdb_assets' and h_action_type = 'Delete'

22 minutes ago, AKetteringham said:

How can these be retrieved?

You can request a backup with Hornbill. This is a chargeable exercise.

Posted

h_cmdb_assets is the table where all the assets are stored.

The report should also filter on h_column = "h_name"

Basically your filter should say:

  • Table = h_cmdb_assets
  • Action Type = Delete
  • Column = h_name

image.png

In the report column you can have something like:

  • Action Type - which would be 'Delete'
  • Action By - the user who performed the Action Type (e.g. Delete)
  • Old Value - the value that was changed - in our scenario this will store the name of the asset (since we filter on h_name)
  • Timestamp - date/time when the Action was performed

image.png

 

Note: I would advise to also add a filter on Timestamp to only return actions performed in a certain timeframe (e.g. after 01/01/2021). If you need to see a different asset property in the report (e.g. asset ID) then you need to amend the value (add or add another) for the "Column" criterion in the filter (e.g. Column = h_pk_id).

Posted

... and just seen there is already an existing topic where this was discussed: 

 

 

In this case I will lock this one to avoid duplicate posts.

  • Victor locked this topic
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