nasimg Posted January 21, 2021 Share Posted January 21, 2021 We are getting Error Could not connect to instance: timeout Is this just our instance? Link to comment Share on other sites More sharing options...
Victor Posted January 21, 2021 Share Posted January 21, 2021 @nasimg just a brief issue with your instance should be back up and running Link to comment Share on other sites More sharing options...
nasimg Posted January 21, 2021 Author Share Posted January 21, 2021 Yes its back now. Nasim Link to comment Share on other sites More sharing options...
nasimg Posted January 21, 2021 Author Share Posted January 21, 2021 Hi @Victor It looks like our searching is affected, we are not getting results when using the global search box - do we need to re-index the database? Global Search Stopped Working Randomly - Service Manager - Hornbill Community Forums If so shall we do this out of hours. Nasim Link to comment Share on other sites More sharing options...
Deen Posted January 21, 2021 Share Posted January 21, 2021 @nasimg A reindex would be the first thing I would try. As you say this is best done out of hours. Perhaps at the end of the working day. Link to comment Share on other sites More sharing options...
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