Josh Bridgens Posted January 20, 2021 Posted January 20, 2021 Hi All, Sorry about this, Im running into an issue where the Routing templates I have setup for a specific Email address dont appear to be triggering when emails are coming into one of our shared mailboxes. Very unsure as to why this fails as I have toher templates that are exactly the same but different wording. Any help?
Victor Posted January 20, 2021 Posted January 20, 2021 @Josh Bridgens EQUALS is not a valid operator for a routing rule expression. Use =
Josh Bridgens Posted January 20, 2021 Author Posted January 20, 2021 Hi Victor, I have tested with both. I have even tried stripping it down to just having subject = 'New Starter' and sending from myself, this also fails to hit the routing rule .
Victor Posted January 20, 2021 Posted January 20, 2021 @Josh Bridgens ok, can you please review and confirm you don't experience any of the scenarios described here:
Josh Bridgens Posted January 20, 2021 Author Posted January 20, 2021 @Victor Looks like there was a spelling mistake on the user account for the intended "fromaddress" I was trying to receive. the fialure to log for me is I have 3 different email addresses it was sending from. Sorry to have bothered you! Josh
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