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Auto Log Routing Template Failure?


Josh Bridgens
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Hi All,

 

Sorry about this, Im running into an issue where the Routing templates I have setup for a specific Email address dont appear to be triggering when emails are coming into one of our shared mailboxes.

image.thumb.png.a0c73cb231f6844ceb2a88cf8bc92236.png

Very unsure as to why this fails as I have toher templates that are exactly the same but different wording.

 

Any help?

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