Raise New ticket Question

[Nikolaj]

Hello support,

can you please help me. How is the name of the details field on the right side when i raise a new ticket?

And is it possible to configure the information inside? Is it possible to show also the catalog there?

 

Thanks and regards

Nikolaj

[Steven Boardman]

@Nikolaj  we are currently implementing an update to progressive capture for the support users, this will include the catalog item (if chosen) in the right hand side.

The details shown on the right are not configurable for this form.

We are still finishing the development work on this, but we will post back here once the updated progressive capture will be available.

[Nikolaj]

HI @Steven Boardman thanks for your comment. Then i will wait and see what happen.

best regards

Nikolaj