Known Error- Workaround action missing

[Adnan Zamurred]

Hi,

Under the Known Error configurations, in the actions there is no option for adding a workaround. I can see there is an option for 'Publish' where there is a checkbox for 'Include workaround'. 

How can the workaround be added? 

 

[Steven Boardman]

@Adnan Zamurred you can add a workaround via the details section on a known error, if this is not visible to you a user who has the rights to design forms, can click on the design option either on the request as shown below, or against the View request details for the Known Errors in the service view you have shared.