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Unable to close calls?


lee mcdermott
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Hi 

 

Are there any issues we are getting more reports coming through that we cannot close any calls?

 

get the following error

Xmlmc method invocation failed for BPM invocation node 'stage-4a2f4559-f308-46c9-c114-d42c4d88e586/flowcode-bf172c1b-414d-49f7-7709-5ab89ee592fc': 0200 apps updateReqStatus FlowCode Exception (com.hornbill.servicemanager/entities/Requests/fc_bpm/updateReqStatus): nodeName: API Call: Close Request; nodeId: f3b58229-7c80-40b7-81c8-9fe5aec41275; At 575/1: "Uncaught EspMethodCall::invoke: Operation[apps/com.hornbill.servicemanager/Requests::systemCloseRequest] FlowCode Exception (com.hornbill.servicemanager/entities/Requests/fc_ops/systemCloseRequest): nodeName: Set 'appOptions'; nodeId: be483ee1-2557-489e-942c-d8c988254478; At 569/1: "Uncaught TypeError: Cannot read property 'option' of undefined" throw(e); _fc_node_exec_be483ee1_2557_489e_942c_d8c988254478" throw(e); _fc_node_exec_f3b58229_7c80_40b7_81c8_9fe5aec41275

 

image.png.d50a22b6ecd96db81273131a31b9f0df.pngseems to be all calls?

thanks lee

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