RobW Posted January 15, 2021 Posted January 15, 2021 Hi, we've just stumbled across https://community.hornbill.com/topic/13871-request-message-email-template-selection/ thread and would like to implement the ability for analysts to select templates rather than being limited the just the one. Can anyone please assist with locating app.email.request.operation.templateSelectable as have been through various settings but just can't find it. Thanks!
RobW Posted January 15, 2021 Author Posted January 15, 2021 Hi @Mary - thanks for that! I think I spent so long searching for that setting that I couldn't see the forest for the trees (facepalm).
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