Unable to access Service Manager Admin

[Josh Bridgens]

When going to: https://admin.hornbill.com/prospectsservices/app/com.hornbill.servicemanager/email/

 

I get the below..

 

 

Any help?

[James Ainsworth]

Hi Josh,

Are the previous pages working ok, up until you click on the Email tile? I can see that the translation strings within the search box in the top right are not coming through.  This to me suggests that it might just be bringing back a cached page and you may not actually be authenticated or you have lost your session.  

Have you tried opening an Incognito Window in Chrome and logging in using that? 

[Josh Bridgens]

Hi James, for some reason I didn't get an update for your post, after a reboot later in the day it started working, so appears it could have been something cached!

 

Apologies.