Adnan Zamurred Posted January 7, 2021 Share Posted January 7, 2021 Hi All, Is there a specific role a user needs to allow them to add/change bulletins? 1 Link to comment Share on other sites More sharing options...
Steven Boardman Posted January 7, 2021 Share Posted January 7, 2021 @Adnan Zamurred there is no specific role for this, but the following service access rights, should show you who can view and add / change bulletins by their rights to the service. https://wiki.hornbill.com/index.php?title=Service_Details Hope that helps 1 Link to comment Share on other sites More sharing options...
HHH Posted January 12, 2021 Share Posted January 12, 2021 @Adnan Zamurred I made a specific Bulletin Writer role. You need to create a role that has all database permissions to the h_itsm_service_bulletins table, nothing else. Use this role in addition to any other user roles since it's very specific. I made this because Services Manager is a very broad role and we wanted everybody to be able to write bulletins but not being able to change services. 1 2 Link to comment Share on other sites More sharing options...
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