Hornbill Clean Utility

[JoanneG]

Good Afternoon

If possible please can someone help, i have create a basic conf.json file to remove a couple of change requests, before attempting to removing them all, but receiving a error:

[JoanneG]

I have attached the log file

HornbillCleaner_20210106160546.884263.log

[Steve G]

Hi @JoanneG,

The errors are rights-based, so the user who owns the API key you are using doesn't have the correct roles to perform the operations, specifically this one:

If you apply this role and try again, then this should be fine.

Cheers,

Steve

[JoanneG]

Fabulous, will add that now... thank you

[JoanneG]

Good Morning, i'm still getting an error, just wondering if I need to use the full details within the conf json file, just worried as we are using the system with incidents and service requests and dont want to loose anything..  Only want to delete test change requests 

 

HornbillCleaner_20210107094811.0362.log

[JoanneG]

Good Afternoon

I have edited the conf.json file which is attached and ran it but still getting an error... i will attach log file, if anyone can point me in the right direction.

thanks

Joanne 

conf.json HornbillCleaner_20210107164007.721875.log