Ann Posted December 21, 2020 Share Posted December 21, 2020 Afternoon All Hope you are all safe and well. My colleague is currently linking the supplier to the assets, however they do not appear to be linking. We are able to go into a supplier which shows the assets listed at the bottom of the page, however when you click the "Launch Explorer" button the flow chart is not showing as linked, for example the 'depends on' and 'Connected to' are absent. Please would it be possible to advise/help? Thank you. Kind Regards Ann Link to comment Share on other sites More sharing options...
AlexTumber Posted December 21, 2020 Share Posted December 21, 2020 @Ann thanks for your post. Launching the explorer opens the configuration manager application with focus on the selected asset. I don't believe the configuration manager app is setup to show links from assets to suppliers. I will ask the question internally and post back here. Alex Link to comment Share on other sites More sharing options...
Ann Posted December 21, 2020 Author Share Posted December 21, 2020 Thank you Alex. 1 Link to comment Share on other sites More sharing options...
Ann Posted January 12, 2021 Author Share Posted January 12, 2021 Afternoon Alex Hope you are safe and well. Please would it be possible for an update on the above issue? Thank you. Kind Regards Ann Link to comment Share on other sites More sharing options...
Frank Reay Posted January 13, 2021 Share Posted January 13, 2021 @Annsee my Enhancement raised (this morning!) in Service Manager. I have only just picked up on this post. Any support for that request would be welcome! Link to comment Share on other sites More sharing options...
AlexTumber Posted January 13, 2021 Share Posted January 13, 2021 @Ann @Frank Reay thanks for your posts. We are still working on adding this functionality. As soon as I have an update I will post back here. Alex Link to comment Share on other sites More sharing options...
Ann Posted January 15, 2021 Author Share Posted January 15, 2021 Thank you @AlexTumberand @Frank Reay 1 Link to comment Share on other sites More sharing options...
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