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Analyst comments - All Tickets they own


Mark (ESC)
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  • 5 months later...

@Mark (ESC)

 

I  agree with @Steve Giller's advice, but as we are complete newbies in the Hornbill world, and didn't know any better, I did write something similar for our instance.  In our case we had a very limited population of tickets, and the report ran without error.   I would advise you if you choose to proceed, to date limit your report to short intervals, to ensure that it runs without error and does not impact your performance. 

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