Form Option Updates message

[Guest Paul Alexander]

I've opened a few PCF's this morning and am seeing this message on a few of them. What is it and what does it mean please?! We're currently having problems with a few processes not picking up custom fields, and I was wondering if this has anything to do with it?

[David Hall]

Hi @Paul Alexander

This message will appear on inactive processes which contain custom forms that have had changes made since the form node was added into the progressive capture.  The message is to explain that form changes e.g. addition/removal of fields will now be reflected in the available fields in the form node but these changes will not take any effect until you save/reactivate the process.

Hope that makes sense?

Kind Regards,

Dave.

[Guest Paul Alexander]

HI @David Hall

So, should this message be popping up on 'live' and active PCF's? The ones I've seen this morning have ALL been active and are being used regularly?

 

thanks

[NeilWJ]

@Paul Alexander,

Just a correction in what dave has said... it only updates "application forms" that are shipped with the app. It does not update "custom forms". 

The issue you are having with custom fields not being picked up will be something else and you should contact support so they can assist

Cheers


 

[Guest Paul Alexander]

Thanks @NeilWJ

I have reported the custom field problem to support and they're investigating now. 

 

cheers