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creating new runbooks error


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  • 9 months later...

@Ricky @James Ainsworth


We just added Hornbill's ITOM to our subscription in August.  I just set up the Site Integration Server yesterday, and got it working.  I tried to create the test Runbook, following the instructions, and I am getting the same error  that Andy was getting above, stating "Your subscription does not allow to create more runbooks".  Due to my inexperience with ITOM,  I have questions.  Do I need to obtain a license for each runbook I set up, starting with the first?

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