Michael Sharp Posted December 8, 2020 Share Posted December 8, 2020 Hi all, we have an urgent issue where our mailbox is not receiving emails. The emails are delivered to our on premise mailbox however our IMAP4 connection is not picking them up. I have ran a test in Hornbill which returns a success. We are using Office 365 to clarify. Can we get urgent assistance on this please? Thanks, Mike. Link to comment Share on other sites More sharing options...
Michael Sharp Posted December 8, 2020 Author Share Posted December 8, 2020 16 minutes ago, Michael Sharp said: Hi all, we have an urgent issue where our mailbox is not receiving emails. The emails are delivered to our on premise mailbox however our IMAP4 connection is not picking them up. I have ran a test in Hornbill which returns a success. We are using Office 365 to clarify. Can we get urgent assistance on this please? Thanks, Mike. please ignore - fault our end........! 1 Link to comment Share on other sites More sharing options...
samwoo Posted December 11, 2020 Share Posted December 11, 2020 @Michael Sharp Is this issue you had and sorted, by any chance the same issue I reported here:? Link to comment Share on other sites More sharing options...
Michael Sharp Posted December 15, 2020 Author Share Posted December 15, 2020 On 12/11/2020 at 1:17 AM, samwoo said: @Michael Sharp Is this issue you had and sorted, by any chance the same issue I reported here:? Thanks @samwoo - licencing issue with Exchange Online at our end on this occasion! Link to comment Share on other sites More sharing options...
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