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Issue with exports from Service Manager


Michael Sharp
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Hi all, when we export data from Service Manager, we are finding issues with some requests as below which I suspect happens when a description field is too long for Excel to handle within a single cell.

image.png.ea37484996441e39ff5073abfd16d476.png

Is there a way this can be remedied please as we get this very often?

Regards and thanks,

Mike.

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Just now, Michael Sharp said:

Hi all, when we export data from Service Manager, we are finding issues with some requests as below which I suspect happens when a description field is too long for Excel to handle within a single cell.

image.png.ea37484996441e39ff5073abfd16d476.png

Is there a way this can be remedied please as we get this very often?

Regards and thanks,

Mike.

this is an export from the requests view

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  • 1 month later...

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