error Errors when sending attachments

[Jeremy]

We have a request that we have uploaded documents too but we cannot send an email with them attached, we can chose then but when we try to send the email we get this error

The documents are definitely there as you can download and view then from the request so we are at a loss as to why this is happening.

[TrevorHarris]

Hi @Jeremy

Just looking to the issue now

Thanks

[TrevorHarris]

We have identified the issue here and it should be fixed now

Sorry for the inconvience

Trevor

[Jeremy]

@TrevorHarris this is still happening this morning, can this be revisited please?

[TrevorHarris]

Hi @Jeremy

Sorry, yes I will check what when wrong and look at the fix ASAP

Thanks

Trevor

[TrevorHarris]

hi @Jeremy,

can you try this again, hopefully it should be fixed

Thanks

Trevor