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Posted

Morning All

Hope you are safe and well.  Please would it be possible to advise why we have been getting an error message when trying to add a checklist to a task?  My colleague created a task, they are a member on the project and was able to save without any issues, however when they went in to create a checklist within the task they got the error message "Failed to update the project task.  Please contact your Hornbill Administrator".  I tried to add the checklist to the task and was able to without any errors, I am an administrator.  Please would it be possible to advise?  Thank you.

Kind Regards

Ann

Posted

@Ann thanks for your post.

Can I ask who the task is owned by/assigned to?

Project Members can only update their own tasks on a project. The Project Manager of a project can update all project tasks.

Alex

Posted

Morning Alex

Thank you for your help.  The person created the task themselves but assigned it to another member to complete.

Kind Regards

Ann

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