ITOM Runbook - Cloud Automation - Create Request error

[AndyGilly]

Morning Team

i keep getting the following error when ITOM tries to find the instance options for variables in the cloud automation request parameters. Is there something else we need to configure??

 

thanks

Andy

[Ricky]

Hi Andy, I noticed this issue late last week, and have asked our development team to have a look at it, which hopefully will be today, and will get back to you with an update as soon as I have further details.

Regards,

Ricky

 

[Steve G]

Hi @AndyGilly,

Apologies for any inconvenience caused, but this issue is now fixed and will be available on your instance in the next few minutes.

Cheers,

Steve

[AndyGilly]

thanks @Steve G, is there anything we need to do our end??

[Steve G]

No worries @AndyGilly. Nope, the process is all automatic, it can just take a few mins for the fix to be delivered. The next time you open your workflow/runbook designer, it should just work.

Cheers,

Steve