AndyGilly Posted November 23, 2020 Share Posted November 23, 2020 Morning Team i keep getting the following error when ITOM tries to find the instance options for variables in the cloud automation request parameters. Is there something else we need to configure?? thanks Andy Link to comment Share on other sites More sharing options...
Ricky Posted November 23, 2020 Share Posted November 23, 2020 Hi Andy, I noticed this issue late last week, and have asked our development team to have a look at it, which hopefully will be today, and will get back to you with an update as soon as I have further details. Regards, Ricky Link to comment Share on other sites More sharing options...
Steve G Posted November 23, 2020 Share Posted November 23, 2020 Hi @AndyGilly, Apologies for any inconvenience caused, but this issue is now fixed and will be available on your instance in the next few minutes. Cheers, Steve Link to comment Share on other sites More sharing options...
AndyGilly Posted November 23, 2020 Author Share Posted November 23, 2020 thanks @Steve G, is there anything we need to do our end?? Link to comment Share on other sites More sharing options...
Steve G Posted November 23, 2020 Share Posted November 23, 2020 No worries @AndyGilly. Nope, the process is all automatic, it can just take a few mins for the fix to be delivered. The next time you open your workflow/runbook designer, it should just work. Cheers, Steve Link to comment Share on other sites More sharing options...
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