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Requests missing from Mobile App

Hannah Stella

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On Tuesday 11/10 we noticed the requests tab is suddenly missing from the mobile app. Our Maintenance team relies heavily on the app as we're a medical practice who are supporting COVID parking lot testing. Due to icy weather our teams have been receiving more tickets to plow/shovel/de-ice the parking lots. This maintenance team is completely mobile and do not have access to laptops or the desktop version. If we can identify when this will be available again this will greatly help our practice. Thank you!

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Hi @Hannah Stella

The full Hornbill client should be accessible from a Mobile device, it is adaptive and the majority of functions are available as if you were on a Laptop/Desktop.

The Mobile App for both Android and iOS has been updated, and the new version should be available in the relevant app store shortly.

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