All Tickets - BPM Failures

[Jack_Podmore]

Hi guys, 

When emails are automatically created via routing rules into our instance the BPM is failing and the below message is displayed. This looks to have started this morning and is affecting all tickets

Thanks,

Jack

[Jeremy]

we have the same here...think Hornbill are working on it.

[Steve Giller]

We're aware of this issue and are investigating.
Any updates will be posted here: