Joyce Posted November 5, 2020 Posted November 5, 2020 Hi , Is it possible to share Graph/ charts created from Views? Thanks. Regards Joyce
Steve Giller Posted November 5, 2020 Posted November 5, 2020 Hi @Joyce Assuming you are referring to the Request List View, any View that you share will also share it's associated Chart. 1
Daniel Posted November 5, 2020 Posted November 5, 2020 Hi @Joyce, just to let you know... "shared" charts are set to "hidden" as a default, so users need to change it manually 2
Adrian Simpkins Posted November 5, 2020 Posted November 5, 2020 Just to jump into this one, I happen to be looking at a shared list / chart issue on our Service Desk - they have a shared request list view with an associated chart - however, one of the team can not view the Chart but the others can? Not sure why one would not see it but everyone else can? I presume the Hidden default view only shows on the owner of the request list view when they configure it, rather than each person it is shared to having to change the 'hidden' default? Thanks 1
Joyce Posted November 5, 2020 Author Posted November 5, 2020 yes, but this can not be viewed by the user who I have share 'My View' with
Daniel Posted November 5, 2020 Posted November 5, 2020 @Adrian Simpkins, @Joyce, on our instance even if the owner's chart is set to "visible" the person you share with won't see it... it will be hidden for him/her. @Joyce could you test it please? thanks Daniel
Joyce Posted November 5, 2020 Author Posted November 5, 2020 Hi Daniel, Yes it is working on my side. Thank you. Joyce
James Ainsworth Posted November 5, 2020 Posted November 5, 2020 When it comes to charts on Shared Views, the charts are included. But the dashboard where these charts are displayed are personal to the user. The personal dashboards are not shared. The shared charts always have the the visibility turned off by default and then the user has the option to make it visible on their personal dashboard if they want it to be displayed. The Chart is Visible option is not shared. This is a personal setting for each user where they can decide if they want to include a shared chart on their personal dashboard. 1
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