Unable to edit request details

[Dan Munns]

Hi,

I have noticed this morning that I am unable to edit request details on a few requests. 
There are no fields which require input before saving. I have all required roles. Doesnt seem to have any linking factors for ones I can/cant edit.

Any ideas? 

Thanks,
Dan

[Victor]

@Dan Munns unable to edit in the way that you don't have access to the "Edit" button/option or that you edit and cannot save, or some other behavior?

[Dan Munns]

@Victor sorry, I should have provided a little better info.

I have the edit button and can edit all the fields, but I cannot save anything. I just get the no entry sign. Clicking on save regardless does nothing.

[Victor]

@Dan Munns if you refresh the request (plain old F5) can you save when you edit afterwards?

[Dan Munns]

Nope. And Ctrl + F5 doesnt work either.

Tried just deleting text, adding text, deleting and adding text. Still no joy.

All other fields are set up like this:

[Victor]

@Dan Munns support request please as I (or support) would need to have a look in the instance...

[Dan Munns]

@Victor will do  

I am sure support are sick of me at the moment lol

[Victor]

@Dan Munns never... we like our customers