AndyHill Posted November 2, 2020 Share Posted November 2, 2020 Not sure when this started but it appears to have been ongoing for a few weeks now. When new users are imported the site information is longer imported with them. I have tried using the most up to date Azure Import tool as well as previous versions and regardless of what tool I use the site information is no longer populating to the user. 2020/10/31 01:28:50 [DEBUG] 2020/10/31 01:28:50 [DEBUG] Looking Up Site: <nil> 2020/10/31 01:28:50 [ERROR] Unable to Search for Site: The specified primary entity [Site] was not found 2020/10/31 01:28:50 [DEBUG] Site Lookup found ID: If I populate one of the custom attributes with .physicalDeliverOfficeName then it displays correctly a value that matches what is in Hornbill so the problem is not with pulling the information out of Azure. Link to comment Share on other sites More sharing options...
Steve Giller Posted November 2, 2020 Share Posted November 2, 2020 1 hour ago, AndyHill said: If I populate one of the custom attributes with .physicalDeliverOfficeName then it displays correctly a value that matches what is in Hornbill If memory serves, the correct attribute name is physicalDeliveryOfficeName - I have spotted that there is a typo in the json example on the wiki (this will be corrected shortly) so my first step would be to ensure that you haven't copied the same typo (missing 'y' in Delivery) into your configuration. Link to comment Share on other sites More sharing options...
AndyHill Posted November 2, 2020 Author Share Posted November 2, 2020 Nice spot but sadly that is not the reason for the fault. Just a bad copy/paste job on my part Even with the 'y' I am still getting the same error in the logs. Link to comment Share on other sites More sharing options...
Steve Giller Posted November 2, 2020 Share Posted November 2, 2020 You may have already done this, but if you can review the documentation specific to Sites, and ensure that you're getting an exact match on the right field, then step through the Troubleshooting Steps, if these don't resolve the issue you may need to raise a Support Request so we can take a closer look at the logs etc. Link to comment Share on other sites More sharing options...
AndyHill Posted November 2, 2020 Author Share Posted November 2, 2020 Ok i will have to raise a support request as I have been through the troubleshooting and nothing has change on the .json file or our Site information in Hornbill in a long time it just simply stopped working. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now