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Employee Portal - Landing page


Jeremy

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  • 2 weeks later...

@Steve Giller we currently have a landing page before the Employee Portal landing page, which houses our service status details and also we want to add a link to our remote support/chat pages as we cannot natively add our Bomgar popup to the Employee Portal landing page.

We would ideally like this before people login as we deal with people with potential students that do not have usernames/password when they first contact us.

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  • 1 month later...

So we have had more discussions internally and would like to do more with our landing page in Service Manager, as I mentioned before we have a landing page before the self-service portal which works well but think that it just adds another step in the way of the customer.

However we think that there is currently wasted opportunities on the Hornbill self-service page as 80% of it is taken up by one image and there is little that you can do to add links/information etc publically to this page before people login.

Would it be possible to expand the use of the portal configuration widgets to be able to use these on the landing page so that it can be richer and more engaging to customers and potential customers?

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