Katie Posted October 28, 2020 Share Posted October 28, 2020 I'm hoping someone can help with this. We had a new user start with the company on the 22nd of October. I believe that the overnight LDAP import would mean that the user would exist in Hornbill (our usual Hornbill administrator is on AL at the moment so I could be wrong). They don't yet exist so I manually ran the import but the user still doesn't appear and it shows that there are 2 errors (see below). Is there something I am doing wrong or something i should be doing? Thanks Link to comment Share on other sites More sharing options...
Steve Giller Posted October 28, 2020 Share Posted October 28, 2020 Hi @Katie We'll need to see the logs for this, can you raise a Request so we can check those out, please? Link to comment Share on other sites More sharing options...
Katie Posted October 28, 2020 Author Share Posted October 28, 2020 Thank you Steve, I have raised a request Link to comment Share on other sites More sharing options...
Steve Giller Posted October 28, 2020 Share Posted October 28, 2020 Just to close off this thread, Katie identified an empty field in the source data that was preventing the import. 1 Link to comment Share on other sites More sharing options...
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