Adrian Simpkins Posted October 23, 2020 Share Posted October 23, 2020 Hi All, So I have a task to manually update some Custom fields in a number of Customers accounts. However when i am navigating the Users admin tool, it keeps 'freezing' and I have to restart Edge every time i update one person. I am getting a message occasionally that the system has halted as there is a 'Script still running'. Normally I am able to move back and forth with no issues but yesterday and today it keeps doing this everytime I update someone's account, and i have to kill the browser in Task Manager, relaunch it and log back in. Any idea why this is occurring please? Its not stopping me from updating accounts, it is just very slow and frustrating. FYI I am manually updating a Custom field in the customers profile to use for setting a VIP priority. As we do not sync this particular field from our LDAP config, it is easier to update this in Hornbill than changing the LDAP and updating all the accounts in Active Directory. Many thanks Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted October 23, 2020 Author Share Posted October 23, 2020 Just a quick update, I have moved to Chrome and it works fine - just appears to be hanging within Edge Many thanks Link to comment Share on other sites More sharing options...
Victor Posted October 23, 2020 Share Posted October 23, 2020 @Adrian Simpkins - I've advised admin tool developers of this issue 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted October 23, 2020 Author Share Posted October 23, 2020 Thanks Victor, not a major issue as just swapped to Chrome, but wanted to highlight it Many thanks as always 1 Link to comment Share on other sites More sharing options...
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