Can I edit posts on a timeline?

[Joe]

Hi, If a portal user adds a comment on a request timeline then is it possible to edit or remove it, if for example they have inadvertently posted something personal or sensitive?

[James Ainsworth]

Hi Joe, 

A user that has both admin and service manager roles are able to edit posts using the context menus on the Timeline Entry.

Here is some additional information that may help.

 

[Joe]

Thanks for the reply. We ended up using our super user. I have Admin and Service Manager but couldn't edit posts.