Joe Posted October 20, 2020 Share Posted October 20, 2020 Hi, If a portal user adds a comment on a request timeline then is it possible to edit or remove it, if for example they have inadvertently posted something personal or sensitive? Link to comment Share on other sites More sharing options...
James Ainsworth Posted October 20, 2020 Share Posted October 20, 2020 Hi Joe, A user that has both admin and service manager roles are able to edit posts using the context menus on the Timeline Entry. Here is some additional information that may help. Link to comment Share on other sites More sharing options...
Joe Posted October 21, 2020 Author Share Posted October 21, 2020 Thanks for the reply. We ended up using our super user. I have Admin and Service Manager but couldn't edit posts. Link to comment Share on other sites More sharing options...
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