Jump to content

Routing issues at Virgin Media might affect connections to Hornbill instances [RESOLVED]


Victor
 Share

Message added by Victor,

The issue appears to be resolved now. Thread is closed.

Recommended Posts

There are some ongoing issues with routing for Virgin Media especially in the London and Manchester areas. You might experience connection issues if you route through Virgin until they resolve this. We will continue to monitor the issue and post any relevant updates.

Link to comment
Share on other sites

This is a Virgin outage map at 15:00. If you are using Virgin to route your connection and you are located in any of the hotspots you might still experience connectivity issues. Virgin are working to have all the issues resolved as soon as possible.

image.png

Link to comment
Share on other sites

There are still some localised routing issues with Virgin but instances should be accessible by most users now. I will close off this thread now as we believe the issue is mostly resolved. If by any chance your user base still has issues connecting to the instance please do a Status Check on the support webform and let us know the outcome.

Link to comment
Share on other sites

  • Victor locked this topic
  • Victor unfeatured and unpinned this topic
  • Victor pinned, featured and unlocked this topic

We still have occasional reports of issues/errors/timeouts connecting to Hornbill instances. It appears the routing issues experienced by Virgin Media are not yet fully resolved, even if last night reports did not indicate any more major ongoing issues. We have reactivated this thread and we monitor the issue. We will post more updates as soon as we have more information.

Link to comment
Share on other sites

  • Victor changed the title to Routing issues at Virgin Media might affect connections to Hornbill instances
  • Victor changed the title to Routing issues at Virgin Media might affect connections to Hornbill instances [RESOLVED]
  • Victor locked, unfeatured and unpinned this topic
Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...