lomixture Posted October 16, 2020 Share Posted October 16, 2020 Apologies, I think this has already been raised but I was unable to find the original post. Please can I ask if there are any updates on ways to sort FAQs on the system? We have a COVID19 hub used by 12,000 staff, with a growing list of FAQs on it which are becoming unusable due to the vast number of actively accessed questions. If we could group/alphabetise/number/date etc, it would be excellent!! 1 Link to comment Share on other sites More sharing options...
Steve Giller Posted October 16, 2020 Share Posted October 16, 2020 I think this may be the thread you're thinking of Link to comment Share on other sites More sharing options...
lomixture Posted October 16, 2020 Author Share Posted October 16, 2020 Thanks! Link to comment Share on other sites More sharing options...
Ann-MarieHolloway Posted November 4, 2020 Share Posted November 4, 2020 Have you tried using Document Manager to organisation information for users instead? It's something we are currently looking into and my prove to be a useful substitute? Link to comment Share on other sites More sharing options...
Martyn Houghton Posted November 4, 2020 Share Posted November 4, 2020 @Ann-MarieHolloway @lokent Unfortunately ordering and grouping of documents on the portals linked services like FAQ has it own current limitations for ordering and not ability to group them. Cheers Martyn Link to comment Share on other sites More sharing options...
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