Jump to content

Recommended Posts

When logging a request in the Employee Portal the Knowledgebase lookup results is expanded by default and also does not respect the sizing of the Employee Portal window. Either window need to be resized to allow for content or scroll bar used for results.

image.thumb.png.1b4b6fcd2eb2e7385db8e1d58d94a614.png

Cheers

Martyn

Link to post
Share on other sites

@Daniel Dekel

You can indeed scroll down using the main browser window, but the presentation layout is not respecting the layout of the page. The presentation in the service portal was a lot cleaner and professional. Also it does not expand by default to show all the content for all types.

image.thumb.png.b8831186be14f49b3c1b3197fb7710dc.png

image.thumb.png.02acf0a570e83c86d158f59e073c38f6.png

Cheers

Martyn

Link to post
Share on other sites

@Martyn Houghton

I understand the way the current knowledge is not the best and we are looking in to improving this, so it will change.

For now, up until you type the third character it won't show you any knowledge. is that not what you see?

image.png

after typing...

image.png

Cheers,

Daniel.

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...