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Posted

So we have a few departments that use the @xxxxxx functionality within Service Manager and on the whole it works great but we are sometimes struggle to see the wood for the trees as they get swallowed up with the notifications about requests etc. Would it be possible to move the mentions to the side bar like tasks, chat etc? e.g. as below, with a rising count of mentions that you haven't seen.

image.png.a697194afb9a38243472ec18ff9b22f9.png

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Posted

+1 - I missed a mention by several weeks once, so I think it's important to separate notifications from mentions.

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