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Control over snippets

James Gallally

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Hi James,


I believe that Snippets are offered out to all full Users of the system, and from viewing the Role profile for Incident and Service Request I could not see anything within the Role relating to Snippets (I though perhaps you could make a custom role without the Snippets functionality). I can only presume the Snippet function is built into one of the Roles within a Role profile - perhaps someone else may have a solution

Many thanks


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